Delivery Method

So Smexy tries to provide a fast, reliable home delivery service using the tracked parcel delivery.

US Residents Shipping USPS cost is a flat fee of 6.50 and free shipping on orders over $80.

EU Residents Shipping cost is a flat fee of 4.50 and free shipping on orders over $80.

Orders are typically dispatched 1-7 days after your order is placed. There are cases where it can take up to 9 days if this may happen you will be contacted via email provided.(Products are marked with how long the processing time is for that item due to some items being held at other warehouse lots and sent to the main to complete orders for shipping) US/Canada residents delivery can take up to 7- 15 days (depending on how soon customs release for delivery). UK residents can take 1-10 days.

If you need to make a change to your order, or cancel, please do so immediately by emailing support@sosmexy.com and included your order number and details of the changes.

Once your order is dispatched you will be sent an order tracking number which will let you track your delivery and check the estimated delivery time.

If your country requires custom taxes/duties, you the consumer is responsible for handling this to receive your package. If the package is returned you will be responsible for re-shipment charges.

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